API Error Codes
This page provides a comprehensive list of API error codes and their descriptions for easy troubleshooting and integration support. This resource is designed to help developers quickly identify and resolve API-related issues by understanding the underlying causes and suggested actions.
1000
Missing Partner ID
The Partner ID is required and was not provided.
1001
Partner ID Not Found
The specified Partner ID could not be found.
1002
Invalid Email Format
The '+' character is not permitted in the email address.
1003
Customer Already Registered
The customer is already registered. Use 'Add Products' to register for a product, or 'Customer Update' to update the customer's profile.
1004
Conflicting Customer Record
Customer conflicts with an existing record; unable to onboard with the given email and phone.
1005
SMS Verification Failed
SMS verification was unsuccessful.
1006
Email Verification Failed
Email verification was unsuccessful.
1007
Customer Not Found
The specified customer does not exist.
1008
Missing Product Code
The Product Code is required and was not provided.
1009
Product Registration Not Found
Customer is either not registered or not eligible for the requested product.
1010
Product Already Registered
Customer is already registered for the requested product.
1011
Partner Configuration Error
Failed to retrieve partner configuration.
1012
Invalid Bank Account
The provided bank account details are invalid.
1013
Existing Loan Record
An error occurred while creating a loan, or the customer already has an active loan. Please contact support for assistance.
1014
Customer Blocked
The customer is blocked.
1015
Resend SMS Failed
Failed to resend the SMS verification code.
1016
Resend Email Failed
Failed to resend the email verification code.
1017
Server Error
An internal error occurred. If the issue persists, please contact support.
1018
Empty Transactions List
The transactions list must contain at least one item.
1019
Subscription Already Exists
A subscription already exists for the given customer and product.
1020
Subscription Not Found
The specified subscription ID does not exist.
1021
Incorrect Payment Amount
The payment amount does not match the due amount for the subscription. Please correct and try again.
1022
No Product Subscription
The customer is not subscribed to the requested product.
1023
No Active Loan Subscription
The specified loan does not have any active subscriptions.
1024
Loan Not Found
The specified loan does not exist.
1025
Loan Already Paid
The loan has already been paid.
1026
Transaction Already Exists
A transaction with the given ID already exists.
1027
Invalid Bank Details
The bank account details are invalid. Please verify and try again.
1028
Product Or Customer Not Found
Either the configuration for the Partner ID and Product Code was not found, or the customer does not exist.
1029
Pending Reapplication Period
Customer cannot reapply at this stage. Please wait until the reapplication period ends.
1030
Incorrect Action
Customer should sign the contract instead of reapplying for the product.
1031
Upgrade Unavailable
The customer cannot upgrade to the product because the required criteria have not been met.
1032
Insufficient Permissions
The specified partner ID does not have sufficient permissions. Please contact support.
1033
Recent Loan Record
The customers previous loan was created too recently.
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